Terms & Conditions

Bookings

To make a booking, please complete a booking enquiry form at least 24 hours before you plan to stay with us. We will reply via email once availability has been checked. Alternatively, phone us on 01462 742382 between 9am and 8pm. Your Camping and Caravanning Club membership number is required for all bookings. Acceptance of any booking is at the discretion of the management.

Loves Lane is a certificated site exclusively for members of the Camping and Caravanning Club. Non-members are not covered by the terms of the certificate, or our insurance. If you are not yet a member, you may join online at https://www.campingandcaravanningclub.co.uk/join-2020/, using dealer code 1357 when prompted. On completion of form filling, the club will email you back with a membership number. This gives you the opportunity to use your membership throughout the network as soon as your membership number is received. We can only accept overseas visitors with a full Camping & Caravanning Club membership.

Bookings are not transferable to another party.

The campsite is open from early March to mid-October. Exact dates can be found on our Tariff page.

Advanced booking only.

All pitch fees are inclusive of electrics.

The minimum stay is two nights.

The maximum stay is 14 consecutive nights, unless by prior arrangement with the management.  Following a stay of 14 nights you may not stay at the campsite again until at least a further 14 days have elapsed since your most recent departure.

We are a holiday only establishment and do not accept working stays.

The maximum occupancy per pitch is four adults, or a family with children, having no more than six people in total.

Pets are welcome. Dogs MUST be kept on leads and under control at all times and any fouling removed. Leads must be no longer than 2 metres. A maximum of two dogs per pitch is allowed. Dogs must not be left unattended. Your pets are not permitted in the shower block.

We are unable to accept unaccompanied persons under the age of 21.

We do not accept group bookings. We may take a maximum of two units together. This is at the discretion of the management. For each pitch booked, the name and membership number of the guests occupying each unit is required. As pitch allocation is done on arrival, there is no guarantee that pitches will be adjacent to each other. Intention to join with any other units booked for the campsite must be declared when making the booking, failure to do so may result in being turned away on arrival.

We do not accept units with commercial vehicles.

Cancellations

If your plans change and you need to cancel, we shall be grateful if you could give as much notice as possible. Failure to arrive, without cancellation of your booking, will result in the refusal of any future booking.

Arrivals and Departures

We accept arrivals between 1pm and 8pm. It is preferable to arrive in daylight. You will be asked for an approximate arrival time when you book, this is to ensure that there is someone available to greet you. Please contact us if your arrival time is likely to be more than an hour later than you have given. This gives us the chance to tend to our family and other business commitments, but still be around to meet you. Please pop over to the back door of the house before pitching.

Full payment, for all nights booked, is due on, or before arrival by cash, Visa, MasterCard, or American Express. BACS details will be supplied for advanced payments if required. We do not accept cheques. Refunds will not be given for amendments to the duration of stay once on site.

A valid Camping & Caravanning Club membership card must be shown on arrival.

Pitches are allocated on arrival. The pitch numbers denote the centres of the pitches. Ensure you pitch at least 6m from your neighbours. The 6m rule also applies to gazebos and windbreaks, which must be kept within the area of the pitch and must not be used to join adjacent pitches. This is a fire precaution.

On day of departure, guests must leave the site by midday, unless other arrangements have been agreed. Vacated pitches must be left clear of all property and refuse.

During your stay

Noise must be kept to a reasonable level at all times. There should be no noise or vehicle movements between 11pm and 7am.

If a member’s behaviour, or that of their children, or pets, is causing a nuisance, they will be asked to cease the behaviour, or leave the site. No refunds will be made.

Children must be supervised at all times. Your children are your responsibility. We do not provide any playground equipment. Please keep any toys and bikes within the area of your pitch when they are not in use. The campsite is on a working arable farm, so must be respected accordingly.

We allow the use of pup tents for young people up to the age of eighteen as part of a family unit. These are to be within the same pitch as the main unit and at least 6m from any neighbouring units.

Ball games are not permitted on the campsite. If the rally field is not in use, guests are welcome to play there, otherwise we can usually find you somewhere for a kick-about. Just ask.

For tent electrics, it is essential to use a proprietary electric hook-up device, manufactured specifically for tent hook-ups. These devices have one, two or three domestic style three-pin socket outlets and a control box with safety features incorporating miniature circuit breakers (MCBs) and a residual circuit breaker (RCD).

The use of generators is not permitted. All of our pitches have electric hook-ups (10 amps,) and this is included in the pitch fee.

Showers are free.

Currently, we do not have wi-fi on the campsite. This is due to the poor provision of broadband locally. Mobile broadband works well on most networks and generally there is no problem with phone signal.

CCTV is in operation for the protection of our guests and is recording on a continual basis. Images are stored in a secure system that is reviewed periodically and under usual operational circumstances, deleted after a period of one month.

Barbecues are permitted, providing they are at least 30cm off of the ground and the grass is protected from scorching. The use of barbecues may be limited in times of particularly dry weather. We do not allow campfires. We recommend that all units have a fire bucket filled with water outside their unit.

Visitors are welcome. Please inform us so we can arrange parking for your guests.

Storage

We do not have any storage facilities. All units must be occupied every night that they are on the campsite. This is to stay within the terms of the certificate and our insurance.

Rally Field

Our rally field will accommodate a maximum of 22 units. It may be booked by any camping organisation that holds a Natural England Exemption Certificate.

For further details, please phone us on 01462 742382, or email your requirements to camping@loveslane.co.uk.