Camping at Loves Lane – Terms & Conditions/FAQ’s
How do I make a booking?
To make a booking, please complete a booking enquiry form. We will reply via email once availability has been checked. Alternatively, phone us on 01462 742382 between 9am and 8pm. Your Camping and Caravanning Club membership number is required for all bookings. Acceptance of any booking is at the discretion of the management.
All pitch fees are inclusive of electrics. With the exception of bank holidays, we do not require a deposit at the time of booking. If your plans change and you need to cancel, we shall be grateful if you could give as much notice as possible. Failure to arrive, without cancellation of your booking, will result in the refusal of any future booking.
For bank holidays, full payment is required within 48 hours of when the booking is made. To pay in advance, a text link for payment by card will be sent to your mobile phone, or an invoice with account details to pay via BACS can be sent via email. These options will be offered at time of booking. Any cancellation for a bank holiday will receive a full refund if the cancellation is made more than ten days before arrival date, after which, you will be liable for the full amount.
Please note, in busy periods the minimum stay is two nights. This applies to Bank Holiday weekends and some dates in July and August.
Do I need to be a member of The Camping and Caravanning Club?
Loves Lane is a certificated site exclusively for members of the Camping and Caravanning Club. Non-members are not covered by the terms of the certificate, or our insurance. If you are not yet a member, you may join online at www.campingandcaravanningclub.co.uk/jointheclub, using dealer code 1357 when prompted. On completion of form filling, the club will email you back with a membership number. This gives you the opportunity to use your membership throughout the network as soon as your membership number is received.
We can only accept overseas visitors with a full Camping & Caravanning Club membership.
Do I need to book in advance?
Advanced booking is always advisable.
Is the site open all year?
We are open from early March to mid October. Exact dates can be found on our Tariff page.
How long may I stay at Loves Lane?
The maximum stay allowed is 28 days. However, this is rarely available, due to busy weekends. Any stay over 14 days is at the discretion of the management. Long stays are available to recreational campers only. We do not accept workers for any duration.
Do you accept group bookings?
Sorry, we do not accept groups. We may take a maximum of two units together. This is at the discretion of the management. For each pitch booked, the name and membership number of the guests occupying each unit is required. As pitch allocation is done on arrival, there is no guarantee that pitches will be adjacent to each other. Intention to join with any other units booked for the campsite must be declared when making the booking, failure to do so may result in being turned away on arrival.
Do you have a rally field?
Our rally field will accommodate a maximum of 22 units. It may be booked by any camping organisation that holds a Natural England Exemption Certificate.
For further details, please phone us on 01462 742382, or email your requirements to firstname.lastname@example.org.
How many people may stay on a pitch?
Maximum occupancy per pitch is four adults, or a family with children, having no more than six people in total.
Do you accept pets?
Pets are welcome. Dogs MUST be kept on leads and under control at all times and any fouling removed. Leads must be no longer than 2 metres. A maximum of two dogs per pitch is allowed. Please do not take your pets into the shower block.
Can unaccompanied under 18 year olds stay at your campsite?
Young people must be accompanied by an adult holding Camping and Caravanning Club membership.
Are commercial vehicles allowed on the campsite?
We do not accept units with commercial vehicles.
Do you have storage facilities?
We not have any Storage facilities.
Have you got static caravans, pods, or glamping for hire?
Loves Lane Camping & Caravanning is a small certificated campsite just for tourers. No statics, pods, or glamping.
Do you have seasonal pitches?
As a certificated campsite, we cannot offer seasonal pitches.
May we leave our caravan/motorhome/tent unoccupied on a pitch overnight?
All units must be occupied every night that they are on the campsite. This is to stay within the terms of the certificate and our insurance.
Arrivals and Departures
What time may I arrive at Loves Lane?
We accept arrivals between midday and 8pm. It is preferable to arrive in daylight. You will be asked for an approximate arrival time when you book, this is to ensure that there is someone to greet you when you get here. Please contact us if your arrival time is likely to be more than an hour later than you have given. This gives us the chance to tend to our family and other business commitments, but still be around to meet you. Please pop over to the back door of the house before pitching.
Full payment, for all nights booked, is due on, or before arrival by cash, Visa, MasterCard, or American Express. For advanced payments, a text link for payment by card will be sent to your mobile phone, or an invoice with account details to pay via BACS can be sent via email. We do not accept cheques. Refunds will not be given for amendments to the duration of stay once on site, (unless circumstances are exceptional.)
A valid Camping & Caravanning Club membership card must be shown on arrival.
What time do I have to be off site on day of departure?
Please leave the site by midday, unless other arrangements have been agreed. Vacated pitches must be left clear of all property and refuse.
During your stay
Where may I pitch?
We will show you around the campsite when you get here and allow you choose your pitch. Ensure you pitch at least 6m from your neighbours. This is a fire precaution. The pitch numbers denote the centres of the pitches. We do not pre-allocate pitches.
The 6m rule also applies to gazebos and windbreaks. They must be kept within the area of the pitch and must not be used to join adjacent pitches.
Whilst on site:
Noise must be kept to a reasonable level at all times. There should be no noise or vehicle movements between 11pm and 7am.
If a member’s behaviour, or that of their children, or pets, is causing a nuisance, they will be asked to cease the behaviour, or leave the site. No refunds will be made.
What will I need so that I can use electrics in my tent?
It is essential to use a proprietary electric hook-up device, manufactured specifically for tent hook-ups. These devices have one, two or three domestic style three-pin socket outlets and a control box with safety features incorporating miniature circuit breakers (MCBs) and a residual circuit breaker (RCD). Don’t forget to test the RCD each time you connect up. These are available from camping shops and Halfords.
May we use a generator?
The use of generators is not permitted. All of our pitches have electric hook-ups and this is included in the pitch fee.
Are pup tents allowed?
We allow the use of pup tents for young people up to the age of eighteen as part of a family unit. These are to be within the same pitch as the main unit and at least 6m from any neighbouring units.
May we have visitors?
Visitors are welcome. Please inform us so we can arrange parking for your guests.
Is there a charge for using the shower?
Showers are free.
Can children roam freely?
Children must be supervised at all times. Your children are your responsibility. We do not provide any playground equipment. Please keep any toys and bikes within the area of your pitch when they are not in use. The campsite is on a working arable farm, so must be respected accordingly.
Are ball games allowed?
Ball games are not permitted on the campsite. If the rally field is not in use, you are welcome to play there, otherwise we can usually find you somewhere for a kick-about. Just ask.
Is there any internet access?
Currently, we do not have wi-fi on the campsite. This is due to the poor provision of broadband locally.
EE works best for mobile broadband and gets 3G or 4G.
Will I get a mobile phone signal?
Most networks work, with the exception of Vodafone, (which is somewhere between you’ll be lucky and forget it…!)
Are barbecues allowed?
Barbecues are permitted, providing they are at least 30cm off of the ground and the grass is protected from scorching, (blocks available if needed.)
The use of barbecues may be limited in times of particularly dry weather.
We do not allow campfires.
We recommend that all units have a fire bucket filled with water outside their unit.
How far is the campsite from Ashwell?
We are a mile from the village. There are several small shops and three pubs. We will give you a map when you arrive so you can find your way around.